Customer Service Duties:
• Confirming receipt for Customer Sales Orders and inputting onto SAP system
• Dealing with urgent customer orders
• Sending delivery confirmations to Customers
• Updating Customers on a weekly basis with excel delivery confirmations
• Using Supply On system to retrieve and process Customer Sales Orders and input Advance Shipping Notification
• Regular communication with warehouse to ensure smooth running for customer collections
• Issuing weekly Sales Invoices
• Any other Customer Service duties as and when required
• Supporting other company departments on request