The Engineering and Software Application Specialist is responsible for customer and distributor engineer and software applications support, both on site and remotely throughout the EMEA region. Travel/Home office ratio is estimated at 50/50, with the majority being in mainland Europe and the UK, but occasional travel in MEA may be required and the travel/home office ratio can vary and therefore flexibility and a willingness to travel is required.
• Customer support, onsite and remotely fix and repair installed equipment
• Installing and training for products.
• Preventive maintenance
• Problem investigation and escalation
• Exhibition support
